Contact

Get in touch

Email us at support@vitalhealingshop.com and we'll reply within one business day.

We're a small team, so you're emailing a person, not a ticket queue.

Business details

  • Business name: VitalHealing
  • Email: support@vitalhealingshop.com
  • Phone: +1 (570) 765-9116
  • Address: 122 Decker Tree Farm Ln, Middleburg, PA 17842, United States
  • Support hours: Monday to Friday. We reply to every email within one business day.

Before you write, these cover most questions

  • Where's my order? Delivery within the US takes 2–4 weeks. Your tracking link goes out the day it ships — check there first, then email us if it hasn't moved in 7 days.
  • Shipping cost. $8 flat, free on orders over $70.
  • Returns. 90-day money-back guarantee, counted from the day your order arrives — not the day you bought it. Email us within that window and we'll refund you.
  • Bundles. Buy 2 or more items and 15% comes off automatically at checkout. No code needed.
  • Is this a medical device? No. Everything we sell is a personal-care wellness product. Nothing here is intended to diagnose, treat, cure or prevent any condition. If you have a medical question, ask your physician.

For anything else — a product question before you buy, a problem with an order, or a return — just email us.